For software-only issues we can usually connect remotely with your permission — saves you the travel fee and gets you back up faster. Anything physical (hardware, networking, smart-home install) needs us on-site.
Related questions
How much does it cost?+
Standard rate is $150/hour, with a 1-hour minimum. The first hour usually covers diagnosis and most common fixes. A $25 travel fee may apply for locations more than 20 miles from the nearest service area.
Do you come to my home or business?+
Yes — that's the whole point. Most jobs are done on-site, the same day when possible. We bring tools, parts for common repairs, and we work around your schedule.
Want hands-on help with this?
We come to you — diagnosis happens on-site in the first hour, and you know the cost before any extra work.