Software recovery is often same-visit. Hardware recovery is 5–10 business days at the clean-room.
Data recovery is the process of retrieving photos, documents, and other files from a drive that's failing, won't mount, or has been formatted. The first hour with a non-booting drive matters most — improper recovery attempts can make professional recovery harder or impossible.
Software vs. clean-room recovery
Software recovery
Drive is detected by the computer but files are missing, deleted, or unreadable. Same-visit, $150–$300 typical.
Clean-room recovery
Drive clicks, won't spin up, or had physical damage (water, drop, fire). $400–$1,200 at our partner clean-room, 5–10 business days.
Related questions
What does data recovery cost?+
$150–$300 for software-recoverable jobs (most consumer cases). Hardware-failure cases are quoted by our clean-room partner — typically $400–$1,200.
How long does it take?+
Software recovery is often same-visit. Hardware recovery is 5–10 business days at the clean-room.
Want hands-on help with this?
We come to you — diagnosis happens on-site in the first hour, and you know the cost before any extra work.