It comes down to the machine's age and what's actually broken. Repairing is almost always cheaper and faster for a newer computer with a single fault; replacing makes more sense for older hardware or a failed motherboard. The breakdown below shows where the line usually falls.
Computer repair is the diagnosis and fixing of hardware or software problems with a desktop, laptop, or all-in-one PC — without removing the device from your home or office. Most issues fall into one of four buckets: it won't boot, it's slow, it crashes, or peripherals don't work.
Repair vs. replace
Repair
Under 5 years old, single component issue, or a software-only problem. Almost always cheaper and faster than buying new.
Replace
Over 7 years old, motherboard failure, or you're already due for an upgrade. We can still recover your files and migrate them onto the new machine.
Related questions
Should I bring it in instead?+
We're on-site by design. You don't need to disconnect anything or load it into your car.
Do I need to back up first?+
Doesn't hurt. We're careful, but if you've got something that absolutely can't be lost, copying it elsewhere first is always a good move.
Want hands-on help with this?
We come to you — diagnosis happens on-site in the first hour, and you know the cost before any extra work.