Why your computer is slow — and how we fix it
Used to be fast, now it crawls. Usually fixable in one visit — without buying a new machine.
Estimates are typical residential ranges and assume our standard hourly rate. Because we bill hourly, the final cost depends on how long the job actually takes — it can run higher. A business rate or any active discount may change your price. You'll always get a real quote after diagnosis.
If your computer used to be fast and now crawls, the cause is rarely "it's just old." We measure what's actually slowing it down — startup bloat, failing storage, low memory, or something running in the background — and fix the cause instead of guessing. You'll get a plain-language explanation of what was wrong before we leave.
A slow computer is almost always a software or storage problem, not a sign you need to replace it. The usual causes are startup programs you never approved, a nearly-full or failing hard drive, too little RAM for what you run, or a background process quietly eating CPU. Most are fixable in a single on-site visit.
What’s included
- Startup and background-process audit
- Storage health check (a failing drive is a common hidden cause)
- RAM and resource assessment for how you actually use the machine
- Malware sweep — adware and miners are a frequent culprit
- Honest call on whether an SSD or RAM upgrade is worth it
Common questions
Is it worth fixing, or should I just buy a new one?+
If the machine is under about five years old, fixing it is almost always cheaper and faster than replacing it. We'll tell you honestly if you've hit the point where a new machine makes more sense.
Will an SSD really make it faster?+
On an older computer with a mechanical hard drive, swapping to an SSD is usually the single biggest speed improvement you can make. See our SSD upgrade page for details.
Need help with slow computer?
Pick a slot. We’ll confirm by text and show up to your door.