Router placement & dropped connections
Constant disconnects and frozen video calls are often interference or a badly-placed router — both fixable.
Estimates are typical residential ranges and assume our standard hourly rate. Because we bill hourly, the final cost depends on how long the job actually takes — it can run higher. A business rate or any active discount may change your price. You'll always get a real quote after diagnosis.
If your phone keeps dropping off, video calls freeze, or smart-home devices keep going offline, the router's location and channel are the first things to check. We find a central, open spot, clear the interference that's crowding your channel, and confirm devices hold a stable connection across the house.
Where your router sits, and what channel it broadcasts on, has an outsized effect on reliability. A router tucked in a closet, on the floor, or next to a microwave or cordless phone will drop devices and stutter video calls. Correct placement and a clean wireless channel fix a surprising share of "my Wi-Fi keeps dropping" complaints.
What’s included
- Interference and channel-congestion scan
- Optimal router placement for your floor plan
- Band and channel tuning to avoid your neighbors' networks
- Firmware update and a stability check across your devices
Common questions
Why does my Wi-Fi keep disconnecting?+
The most common causes are a poorly-placed router, a congested wireless channel shared with neighbors, or outdated firmware — all of which we can fix on-site. Sometimes an aging router is the limit, and we'll say so.
Does router placement really matter that much?+
Yes. Moving a router out of a closet or off the floor to a central, open location often resolves drops on its own. It's the cheapest fix we try first.
Need help with router placement?
Pick a slot. We’ll confirm by text and show up to your door.